At World Connect, we stand behind the quality of our products and are committed to ensuring our customers receive reliable and fully functional tools.
Warranty Coverage
Most of our products — especially diagnostic tools — come with a warranty period of 1 to 2 years, depending on the specific item.
Before shipment, each product is thoroughly inspected and tested by our technical team to ensure it meets quality standards. This includes checking:
• The device’s basic functions and performance
• Physical condition and appearance
• Packaging quality and included accessories (such as power adapters, if applicable)
Once verified, our staff carefully pack the items to ensure safe and secure delivery.
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Product Issues
If you experience any issues with a product purchased from World Connect, please contact our support team. Our Technical Support Department will prioritize your case, assess the issue, and provide a suitable solution or repair service under warranty terms.
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Lost or Undelivered Orders
If your order is delayed or lost during delivery, please contact our support team immediately at:
📞 +971 6535 6543
Our team will investigate the matter and assist you promptly.
Please do not attempt to resolve shipping issues directly with the courier — allow us to handle the situation on your behalf for a quicker resolution.