How can we Help?
We’ve listed down some frequently asked questions to help you with your shopping experience. Select the topic that’s most relevant to your query.
FAQs
People usually ask these
How can I cancel my order?
You can cancel your order before it is shipped by contacting our support team through WhatsApp or emailing us at support@worldconnectllc.com Once an order has been dispatched, it cannot be canceled.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number by email or SMS. You can also log in to your account and visit My Orders to view live tracking details.
What if I receive a damaged or wrong item?
Please notify us within 24 hours of receiving the product and share clear photos via email or WhatsApp. Our team will arrange a replacement or refund based on the situation.
Do you offer a warranty on products?
Yes, all tools come with a minimum 1-year manufacturer’s warranty, unless otherwise specified on the product page.
How long does delivery take?
Within the UAE, orders are usually delivered in 2–4 business days.
For international orders, shipping time depends on your location.
What payment methods do you accept?
We accept Credit/Debit Cards, Cash on Delivery, and Bank Transfers for local orders. For international buyers, PayPal and card payments are supported.